Privacy Policy
Live Life Spiritual Direction
Last Updated: April 7, 2026
This Privacy Policy describes how Live Life Spiritual Direction, a division of Live Life LLC (“Company,” “we,” “us,” or “our”), collects, uses, and protects your personal information when you visit our website at livelifespiritual.com (the “Website”) or use our services. By using the Website or our services, you agree to the practices described in this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
- Account: A unique account created for you to access our Service or parts of our Service.
- Company (also referred to as “we,” “us,” or “our”): Live Life Spiritual Direction, a division of Live Life LLC, located at 202 E. Main St, Suite 200, Whitewater, WI 53190.
- Cookies: Small files placed on your device by a website, containing details of your browsing activity.
- Device: Any device that can access the Service, such as a computer, mobile phone, or tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the Website and all related services offered by the Company.
- Service Provider: A third party that processes data on behalf of the Company to help deliver or improve our Service.
- Usage Data: Data collected automatically through your use of the Service (e.g., pages visited, time spent).
- You: The individual accessing or using the Service, or the legal entity on behalf of which such individual is acting.
2. Information We Collect
Personal Data
When you use our Service, we may ask you to provide personally identifiable information, including:
- First and last name
- Email address
- Phone number
- Mailing address, city, state, ZIP code
Usage Data
Usage Data is collected automatically when you use the Service and may include your device’s IP address, browser type and version, the pages you visit, time and date of your visit, time spent on pages, and other diagnostic data. When you access the Service via a mobile device, we may also collect mobile-specific data such as your device type, unique device ID, and mobile operating system.
3. Tracking Technologies and Cookies
We use cookies and similar tracking technologies (including beacons, tags, and scripts) to monitor activity on our Service and store certain information. For full details on the cookies we use and how to manage them, please see our Cookie Policy at livelifespiritual.com/cookie-policy/.
The types of cookies we use include:
- Necessary / Essential Cookies (Session): Required to provide core website functionality and authenticate users.
- Cookie Acceptance Cookies (Persistent): Track whether you have accepted our cookie policy.
- Functionality Cookies (Persistent): Remember your preferences (e.g., login details, language) to personalize your experience.
4. SMS/Text Message Communications
We may offer an SMS/text message program to provide updates, appointment reminders, and other service-related communications.
How to Opt In
You may opt in to receive SMS/text messages from us by:
- Providing your mobile phone number and checking the SMS opt-in box on our website contact or intake forms.
- Texting a designated keyword to our business number as indicated on our website.
- Verbally or in writing providing consent to receive text messages during a service intake or consultation.
Message Frequency
Message frequency varies depending on your engagement with our services. You may receive appointment reminders, scheduling updates, service announcements, and other program-related messages. Typical frequency is 2–4 messages per month, though this may vary.
Message & Data Rates
Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier.
How to Opt Out
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message. For help, reply HELP or contact us at denise@livelifespiritual.com.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
5. How We Use Your Personal Data
The Company may use your Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring usage.
- To manage your account and registration as a user.
- To fulfill a contract, including processing purchases of products or services.
- To contact you regarding updates, service information, or security notices via email, phone, SMS, or other electronic means.
- To send you news, offers, and information about goods or services similar to those you have purchased or inquired about (unless you opt out).
- To respond to and manage your requests.
- For business analysis, identifying usage trends, and improving our Service.
- In connection with a business transfer, such as a merger, acquisition, or asset sale, in which case we will provide advance notice.
6. Sharing Your Personal Data
We share your personal information only in the following circumstances:
- Service Providers: We may share your data with third-party vendors who help us operate our business (e.g., payment processors, scheduling platforms, email services). These providers are contractually obligated to protect your data and use it only for the purposes for which it was shared.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will notify you before your data becomes subject to a different privacy policy.
- Legal Requirements: We may disclose your data if required by law or in response to valid requests from public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose your data to protect the rights, property, or safety of the Company, our users, or the public.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
We do not sell your personal information to third parties.
7. Retention of Your Personal Data
We retain your Personal Data only as long as necessary for the purposes described in this Privacy Policy, or as required by law. Usage Data is generally retained for a shorter period unless needed for security, functionality improvements, or legal compliance.
8. Security of Your Personal Data
We take the security of your Personal Data seriously and implement a range of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: Data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology.
- Access Controls: Access to your Personal Data is restricted to authorized personnel who need it to perform their job functions. We use password protection, role-based access controls, and multi-factor authentication where appropriate.
- Secure Storage: Personal Data is stored on secure servers with firewall protection and regular security monitoring.
- Third-Party Security: We require our Service Providers to implement appropriate security measures and use your data only for the purposes we specify.
- Regular Reviews: We periodically review our data collection, storage, and processing practices to guard against unauthorized access.
While we strive to protect your Personal Data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security breach in accordance with applicable law.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your Personal Data:
- Right to Access: You may request a copy of the Personal Data we hold about you.
- Right to Correction: You may request that we update or correct inaccurate or incomplete information about you.
- Right to Deletion: You may request that we delete your Personal Data, subject to certain legal exceptions (e.g., where we are required to retain records by law).
- Right to Opt Out of Marketing: You may unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link in any email we send, or by contacting us directly. You may also opt out of SMS communications by replying STOP to any text message.
- Right to Withdraw Consent: Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
- Right to Data Portability: Where applicable, you may request that we provide your Personal Data in a structured, machine-readable format.
To exercise any of these rights, please contact us using the information in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling certain requests.
10. Transfer of Your Personal Data
Your information may be processed at our offices or at the locations of parties involved in delivering our Service. This may involve transferring data to computers outside your state or country where data protection laws may differ. By submitting your information, you consent to such transfer. We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.
11. Children’s Privacy
Our Service is not directed at anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected such data without verified parental consent, we will take steps to remove it from our servers.
12. Links to Other Websites
Our Website may contain links to third-party websites. We have no control over and are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policy of any website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. For significant changes, we will notify you via email or a prominent notice on our Website prior to the change taking effect. We encourage you to review this policy periodically.
14. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Live Life Spiritual Direction
Attn: Denise Maple
202 E. Main St, Suite 200
Whitewater, WI 53190
Email: denise@livelifespiritual.com
Website: livelifespiritual.com/contact/