Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase or you have already begun using a package, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused.
Non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Refunds and Exchanges
Once your return or exchange request is received, we will send you an email to notify you that we have received your return or exchange request. We will also notify you of the approval or rejection of your refund. You are eligible for a refund within 30 days of purchase.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. In the case of an exchange, we will email you the details of the exchange process.
Late or missing refunds
If you haven’t received a refund yet, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us by clicking on our “Contact” button on our website.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
